Frequently Asked Questions
General
What kind of products do you sell?
We offer a wide range of creative and affordable clothing and lifestyle products designed to bring style and value to every home.
Are your products locally made?
Yes, many of our products are locally sourced and crafted by small businesses and artisans across India.
Do you have a physical store?
Currently, we operate exclusively online to serve customers across India efficiently.
How often do you restock items?
Restocks depend on demand and availability. Follow us on social media or subscribe to our newsletter for updates.
Shipping & Delivery
How can I track my order?
Once shipped, you'll receive a tracking link via email or SMS to monitor your order.
Do you ship across India?
Yes, we ship to all locations within India.
How long does shipping take?
Orders are usually delivered within 5–10 business days, depending on your location.
What if my package is delayed or lost?
If your order is significantly delayed or lost in transit, please contact us. We’ll do our best to resolve the issue.
Payment Questions
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, wallets, and cash on delivery (where available).
Is it safe to shop on your website?
Yes, our website uses secure payment gateways to protect your personal and financial information.
Can I pay with Cash on Delivery (COD)?
Yes, COD is available for select locations. Availability will be shown at checkout.
Returns & Refunds
What is your return policy?
We accept returns for damaged, defective, or wrong items. You must contact us within 3 days of delivery.
How do I request a return or refund?
Email us at dishabhavarkar2001@gmail.com with your order number, photos of the product, and reason for return.